People-First Culture™: Build a business your employees and customers will admire.
Customer experience, employee engagement, company culture and leadership are all extremely important factors in building an admired company/brand. The People-First Culture™ is a combination of all of these factors to assist businesses on the going down the path of becoming that admired brand in the eyes of both their employees and their customers.
It is extremely important to make your employees just as happy as your customers. I’m in the business of making my employees cry…. good tears of course! You need to show them that you care, and once you show your employees that you care, that you respect them and that you appreciate them, they will deliver an experience to your customers that they have never seen before!
- My People-First Culture and 3P Strategy concept.
- I share stories from companies and leaders you may not have heard of like The Beautiful People Company (nearly half their workforce is disabled), Howard Behar (a legendary leader) and Warby Parker (a million to a billion in a few short years).
- A diagram to share with your company and team.