If you were to walk around your workplace tomorrow and ask five employees, “What is customer experience?” What would happen? Would you: a) Receive five identical answers b) Listen to a debate amongst your team without an aligned response c) Have your employees staring at you blankly It might sound elementary but you would be surprised […]
*This post originally appeared on Theartof.com* How does your company acquire customers? Sales, marketing, and business development teams are provided with the internal resources needed to succeed. Companies use traditional methods, such as radio, television, and print advertising, to increase their chances of converting new customers. But none of the aforementioned tactics are where the […]
